As a government management professor at Northwestern
University's Kellogg School, Don Haider knows the challenges of
achieving government reform. All too well.
He was on the team that shaped the Reagan-era Grace Commission's
recommendation to eliminate the long-obsolete Rural
Electrification Administration. The REA was merely folded into
another federal agency.
Two decades later, while serving on Defense Secretary Donald
Rumsfeld's financial management reform task-force, he learned
how resistant Congress and Pentagon bureaucrats are to any
changes in the way defense budgets are cobbled together.
He also tried bringing government efficiency to
Chicago's government as the city's budget
director during a fiscal crisis, by reforming the budget process
and laying off workers. After he left, that effort ended when
voters kicked his boss, Mayor Jane Byrne, to the curb. The
lesson: "There was a price to be paid for laying off precinct
captains."
Which is why Haider thinks such government reform plans as those
proposed by Indiana Gov. Joe Kernan and his Republican
challenger, Mitch Daniels, face long odds. After all, "public
officials have a limited amount of political currency."
Yet as proven by Wisconsin's
welfare overhaul – the model for the federal-level effort – and
Florida's efficiency efforts, government
reforms can be achieved. The secret of their success? A governor
who devoted the earliest days of his term to the effort, a clear
set of objectives, an open process that included all players –
including the very bureaucrats who can bog down such efforts –
and the creation of a performance management system.
The next governor must apply those lessons
to accomplish reform. His objectives must also go beyond
eliminating waste and corruption. Deciding on what efforts
government should concentrate on and what it should leave to the
private sector must come into play.
With 74 agencies and 319 different boards,
including the 41 that oversee the Family and Social Services
Administration,
Indiana state government could certainly
use an overhaul. That can be seen in the state’s more than $800
million budget deficit. A spate of fraud and identity theft at
the Public Employees Retirement Fund, child deaths in cases
handled by the Family and Social Services Administration and the
morass at the Bureau of Motor Vehicles also are evidence of a
government running on empty.
Such corruption and incompetence don’t
merely affect state government affairs. The botched six-year
revamp of the property tax reassessment rules, along with delays
and errors at county and township assessment levels, have led
school systems such as Indianapolis Public Schools to borrow
money to stay afloat. That an agriculture-related firm, for
example, has to deal with at least two different agencies for
permits and rules compliance also makes the state unattractive
to new companies as well as existing firms. And taxpayers will
face an even greater challenge as the state must eventually
cover $8.2 billion in underfunded civil servant pension
benefits.
Republican Daniels has offered a reform
package that includes splitting off FSSA’s child welfare
functions and combining the agency’s job placement and training
functions with the Department of Workforce Development.
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Kernan rolled out his own set of reforms
last week, including consolidating government into nine
cabinet-based departments, replacing township assessors with a
county-based system, eliminating a third of sate agencies and
splitting FSSA into four agencies.
Kernan and Daniels aren’t alone in their
plans to reorganize government. Efforts to revamp financially
strapped state governments in California
and
Illinois
are under way. In
Indianapolis, Mayor Bart Peterson has
proposed a plan to eliminate much of township government. Merge
the two largest police agencies and combine fire departments.
Yet, if the past is any indication, such
efforts will face significant obstacles. And they may produce
limited success even if completed. On the federal level, neither
the Grace Commission nor former Vice President Al Gore’s
Reinventing Government initiative did much to slice down the
federal bureaucracy. In
Indiana, then-Gov. Evan Bayh merged
agencies to form FSSA in 1991. The idea was to promote
efficiency and improve services. Thirteen years later, both
Daniels and
Kerman want to
break up the giant agency.
Why not more success? Many reform proposals
are born during periods of fiscal crisis and focus simply on
budget-cutting instead of full-fledged improvement. Those
efforts are often abandoned once financial conditions turn
around. Bureaucrats, rival politicians and public employee
unions also are often resistant to change and will stall efforts
until they peter out.
To have the most chance for success,
according to Geoffrey Segal, a director of the Reason Public
Policy Institute, a governor must set his agenda for reform
within the first 150 days of his term.
So the next governor should follow the lead
of Florida Gov. Jeb Bush, who immediately set an objective of
not simply cutting government spending. Instead he pushed for a
“best value” approach in which productivity was evaluated. The
goal was to achieve more results even if the same numbers of tax
dollars was spent.
To give reform efforts credibility – and
make them easier to sell – the governor also should include in
the decision-making process the very groups most likely to fight
change. While Gov. Arnold Schwarzenegger’s California
Performance Review was largely influenced by Reason, it also
sought advice from businesses, citizens and state employees.
A performance measurement system, guided by
objectives, must also be put in place. Such a model can be found
in the federal Program Assessment Ratings Tool, created during
Daniels’ term as budget director. Programs such as the National
Weather Service are measured by outcomes such as the accuracy of
hurricane forecasts, as well as comparing them to similar
operations. The result: Some 122 programs are either on the
chopping block or targeted for spending cuts, while others such
as the Wild
Land
forest firefighting program may see increases in funding.
Can reform, as Chicago Tribune editor
Michael Tackett once opined, be another word for nothing left to
lose? Sure. But it doesn’t have to be that way. And if the next
governor applies the formula correctly, taxpayers will have
plenty to gain.
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